Welcome to Table Buddy PH, the QR ordering system that provides customers with a way to order food, beverage, and merchandise products from restaurants and clients (“Platform”).
The Platform is owned by ViiWorks Software Solutions, Inc. and its Affiliates (together “Table Buddy PH”, "we”, "our”, or "us”), and these terms and conditions explain our obligations as a service provider and your obligations as a client (“you”, “your”, “Client”).
You accept that your use of or access to our Platform and/or your submission of our Onboarding Form confirms your acceptance of these Terms of Service, Terms of Use, and Privacy Policy.
We may change these Terms of Service at any time by notice to you in the manner set out in these Terms of Service, and your continued use of our Services or the Platform following such notice will represent an agreement by you to be bound by the Terms of Service as amended.
By using the Services or accessing the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and that these Terms of Service together with the Fee Acceptance Form will form a standing agreement between you and Table Buddy PH (“Agreement”). In entering into this Agreement, you acknowledge that you have the authority to act on behalf of any person or entity for whom you are using the Services or accessing the Platform, and you agree to this Agreement both personally and on behalf of that person or entity.
Please read these Terms of Service carefully and if you do not agree to them, you must not continue to use the Services or the Platform.
2.1 Dictionary
Capitalized words and phrases used in this Agreement have the meanings given to them where they are followed by bolded brackets, or otherwise have the meanings given to them in clause 24.2 (Dictionary).
2.2 Interpretation
The interpretation clause in clause 24.2 (Dictionary) sets out the rules of interpretation for this Agreement.
(a) Table Buddy PH grants to the Client a non-exclusive, non-transferable, non-sublicensable license to use and access the Platform during the Term on the terms set out in this Agreement (“License”).
(b) In exchange for Table Buddy PH granting the License to the Client, the Client agrees to pay the Fees on the terms set out in this Agreement.
(c) If this Agreement is terminated for any reason, then the License together with Table Buddy PH’s provision of the Services will terminate.
(a) The term of the Agreement will commence on the Commencement Date and continue in perpetuity until terminated in accordance with this Agreement.
(b) This Agreement may be terminated by either party for convenience in accordance with clause 17(a), provided that the terms of this Agreement will continue to apply to the parties up to the date of termination.
(a) If requested by the Client, Table Buddy PH will provide the Set-Up Services to the Client in a timely manner.
(b) The Client will give Table Buddy PH reasonable assistance to allow Table Buddy PH to provide the Set-Up Services, including by providing Table Buddy PH with access to the Client’s premises, POS system for menu data, as well as copies of the Client’s menu together with such other information and assistance as Table Buddy PH may reasonably require from time to time.
(c) In the event that the Client does not approve of the Set-Up Material published, it will notify Table Buddy PH within two (2) days. Table Buddy PH will use its commercially reasonable endeavors to address and rectify the Client’s concerns in respect of any Set-Up Material.
(d) The Client grants to Table Buddy PH a royalty-free, worldwide, non-transferable license to use and publish any of the Client’s Intellectual Property Rights in the Set-Up Material, including trademarks and copyright in the menus or in any Set-Up Material provided by the Client.
(a) Subject to the terms of the Agreement, we will provide you with access to the Platform and the Services as specified in the Onboarding Form and Fee Acceptance Form.
(b) We agree to provide the Services, including the initial setup of the Menu, resolving access issues with the Platform, and updating any Client-related information on the Platform to which the Client does not have access.
(c) We will use commercially reasonable endeavors to make the Services available to you.
(d) We reserve the right to change, suspend, remove, or disable access to any feature of the Platform or Services at any time without notice. We will not be liable for the removal of or disabling of access to any such features of the Platform or Services. We may also impose limits on the use of or access to the Platform if we determine that it is in the interests of our genuine business needs in our sole discretion without any notice or liability.
(a) Table Buddy PH will provide Support Services, which include seeking to resolve access issues with the Platform and updating any Client-related information on the Platform to which the Client does not have access.
(b) The Client will promptly give Table Buddy PH such reasonable assistance as Table Buddy PH considers necessary to ensure that it can provide the Support Services.
(c) The Client will ensure that Table Buddy PH is promptly granted all reasonable access, including necessary security clearances, for the purposes of providing the Support Services.
(a) All financial transactions made through the Platform between the Client and Customers will be processed by the Payment Platforms.
(b) Table Buddy PH will provide the Financial Information to the Payment Platforms, or may require that the Client provides its Financial Information to the Payment Platforms directly.
(c) Table Buddy PH shall not authorize any Payment Platforms to use the Financial Information in any way other than to process payments for Orders.
(d) Table Buddy PH shall not be liable for any losses of the Client arising out of or in relation to the processing of payments through the Platform, but will liaise with the Payment Platforms to facilitate a resolution of any issues regarding payment that arise in respect of the Client or any Orders.
(e) The Client appoints the Payment Platforms as its agent for the purposes of accepting payment from Customers who use the Platform to place Orders (Customer Payments).
(a) The Client agrees to pay the Fees to Table Buddy PH on the terms of this Agreement and in the manner set out in the Payment Method.
(b) The Client acknowledges that the Minimum Commitment Fee will be payable each month where the Client’s GMV in that month is less than the Minimum Sales Volume. The Minimum Commitment Fee will be paid in accordance with the Payment Method.
(c) Interest shall be payable at the Penalty Interest Rate on the late payment of any Fees required to be paid by the Client under this Agreement, accruing on a daily basis from the due date until payment is made in full, both before and after any judgment.
(a) To the full extent permitted by law, Table Buddy PH excludes all liability in respect of loss of data.
(b) To the full extent permitted by law, Table Buddy PH excludes all representations, warranties or terms (whether express or implied) other than those expressly set out in this Agreement.
(c) To the fullest extent permitted by law, in no circumstances will Table Buddy PH be liable (whether before or after the expiry or termination of these Terms of Service) for special, indirect or Consequential Loss as a result of a defect in the Platform or a breach by Table Buddy PH of this Agreement including, but not limited to, loss of profits or revenue, the costs arising from the loss of use of the Platform and the costs of any substitute software which the Client acquires.
(d) Table Buddy PH’s total aggregate liability for all claims relating to this Agreement is limited to the amount of the Platform Fees paid by the Client under this Agreement in the 12 months preceding the relevant claim.
(e) Table Buddy PH shall have no liability for any damage caused by errors or omissions in any information, instructions, or material provided to Table Buddy PH by the Client in connection with the Platform, or any actions taken by Table Buddy PH at the Client’s direction.
(f) All warranties, representations, conditions, and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this Agreement.
(g) To the extent, if any, that we act as a ‘service provider’ pursuant to the Payment Card Industry Data Security Standard in respect of the Services provided under this Agreement, we shall be responsible for the security of cardholder data that we possess or otherwise store, process or transmit on the Client’s behalf, or to the extent that we impact the security of the Client’s cardholder data environment.
(a) Each party acknowledges that during the course of this Agreement they may convey to the other party Confidential Information. If any Confidential Information is received by a party, then that party agrees to keep it confidential and use it only for the purposes of performing its rights and obligations under this Agreement (Permitted Purpose).
(b) Each party shall not disclose the other party’s Confidential Information in whole or in part to any third party, except to those of its or its Affiliates employees, officers, representatives or advisers who need to know such Confidential Information for the Permitted Purpose. Each party shall inform its and its Affiliates employees, officers, representatives or advisers who need to know such Confidential Information for the Permitted Purpose of the confidential nature of the Confidential Information prior to disclosure and at all times is responsible for such persons’ compliance with the confidentiality obligations set out in this clause.
(c) Each party may disclose the other party’s Confidential Information to the extent required by a court or other authority of competent jurisdiction provided that, to the extent it is legally permitted to do so, the receiving party gives the Disclosing Party as much notice of such disclosure as reasonably possible and, where notice of disclosure is not prohibited and is given in accordance with this clause, the receiving party takes into account the reasonable requests of the disclosing party in relation to the content of such disclosure.
(d) This clause continues even after termination of this Agreement.
We reserve the right to change, modify, add or remove parts of these Terms of Service at any time, subject to providing you with 30 days’ written notice. By continuing to use or access the Platform and/or Services after the date these changes become effective, you signify that you have read, understood, and agree to be bound by the updated Terms of Service.
(a) Any notice given under this Agreement by either party to the other must be in writing by email and will be deemed to have been given on transmission.
(b) Notices must be sent to chat@tablebuddyph.com or to any other email address notified by email to you by us.
(c) Notices to you may be sent via electronic messages, including email, text message/SMS, or mobile push notifications, to the email address or numbers which you provided when setting up your access to the Platform.